Privacy Policy
How we process personal data for website visitors, parents, and enrollment inquiries.
Creative Kids Academy processes personal data transparently and only to the extent required to run the website, answer inquiries, and deliver services safely.
What data we may collect
When you contact us or use our website, we may process:
- identification and contact details (name, email, phone)
- child-related details provided in forms (for example date of birth)
- message content and inquiry details you send to us
- technical usage data (cookies, IP address, device/browser data) according to consent settings
Why we process data
We use personal data only for specific and legitimate purposes:
- responding to questions and enrollment/visit inquiries
- scheduling visits and handling service-related communication
- keeping our website secure and reliable
- analytics and marketing only when consent is granted
Legal bases (GDPR Art. 6)
We rely on one or more legal bases depending on context:
- performance of a contract or steps before entering a contract
- compliance with legal obligations (for example accounting/tax)
- legitimate interests (security, fraud prevention, legal defense)
- consent for optional cookies and marketing tools
Cookies and your choices
We always use essential cookies and enable optional categories only according to your settings.
- essential cookies: core website operation, security, and saving basic choices
- analytics cookies: traffic and website-usage measurement through Google Analytics 4 (GA4)
- marketing cookies: advertising measurement through the Meta Pixel
- you can change your choices at any time through the Cookie settings link in the footer
Retention and recipients
We keep data only for as long as needed for each purpose and legal obligations.
- form inquiries: typically for the communication period plus a reasonable follow-up period
- legally required records: for statutory retention periods
- technical records: according to cookie type and service configuration
- trusted processors may access data only as needed (hosting, email, analytics providers)
Third-party content — Google Maps Platform
Our testimonials section can display public Google reviews of Creative Kids Academy.
- We retrieve these reviews server-side from the Google Maps Platform (Places API) using our own server-side API key; the key is never exposed in the website or to your browser.
- We do not store the review content; it is fetched and shown, and the page links back to Google.
- This feature includes Google Maps content. Your use of Google Maps content is subject to the Google Maps/Google Terms of Service and the Google Privacy Policy (EEA editions).
Your rights
Under GDPR, you may request in particular:
- access to personal data and a copy of processed records
- rectification of inaccurate or outdated data
- erasure where there is no overriding legal basis to keep data
- restriction of processing and objection to processing
- data portability where applicable by law
- withdrawal of consent at any time (for consent-based processing)
- filing a complaint with a supervisory authority
Data controller contact
For privacy-related requests, contact us at:
Policy updates
We may update this policy when services, legal requirements, or technologies change. The latest version is always published on this page.